If after restarting you still encounter the “Personalized Settings (Not Responding)” error, read on for more solutions. Here’s how to restart Windows properly while stuck on this screen: Sometimes just restarting Windows can get it to sort out whatever is wrong on its own. The first thing to try is simply restarting your computer:
This issue most often happens due to problems with updates. You end up getting stuck on this black screen because Windows Explorer doesn’t start properly and so the desktop ends up loading very slowly, or not at all. If after starting up Windows 10 you encounter a window in the top right corner saying “ Personalized Settings (Not Responding)” and get stuck on a black screen, following this guide will help you fix it.